Privacy Policy

At a Glance

VokarStep is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our AI-powered business solutions. We follow industry best practices and comply with applicable data protection regulations.

1. Information We Collect

Personal Information

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This information helps us provide personalized and effective AI solutions.

Name, email address, and contact information for account creation and communication
Payment information (processed securely through Razorpay) for subscription management
Company information and job title to customize your experience
Account credentials and preferences to maintain your settings
Communications with our support team to provide better assistance

Usage Information

We automatically collect certain information about your use of our services to improve functionality and provide better user experiences across our AI platforms.

Device information and IP address for security and optimization purposes
Browser type and operating system to ensure compatibility
Pages visited and time spent on our platform for analytics
Features used and interactions with our AI services for improvement

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our AI-powered services while ensuring the best possible user experience and maintaining the security of our platform.

Service Operations

• Provide and maintain our AI services
• Process payments and manage subscriptions
• Send important updates and notifications

Support & Improvement

• Provide customer support and assistance
• Analyze usage patterns for enhancement
• Comply with legal obligations

3. Payment Information Security

We prioritize the security of your payment information and use Razorpay, a leading payment processor in India, to ensure your financial data is protected with the highest security standards.

Security Measures

• Industry-standard SSL encryption
• PCI DSS compliance standards

Data Protection

• Never stored on our servers
• Advanced fraud detection systems

4. Information Sharing

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share information only in specific, limited circumstances that are necessary for our service operations.

Service Providers: With trusted partners like Razorpay who assist in our operations under strict confidentiality agreements

Legal Requirements: When required by law or to protect our rights and the rights of our users

Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Consent: With your explicit permission for specific purposes

5. Your Rights and Choices

You have several rights regarding your personal information. We are committed to helping you exercise these rights and maintaining transparency about how your data is used.

Access & Control

• Access your personal information
• Update or correct your data
• Export your data in portable format

Privacy Options

• Request deletion of your data
• Opt-out of marketing communications
• Control data processing preferences

6. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, we encourage you to reach out to us. We are committed to addressing your concerns promptly.

Privacy Team

support@vokarstep.com

Legal Policies

Policy Documents