Customer Support

Need help with our products? Our support team is here to assist you.

Support Options

Choose the support option that works best for you.

Knowledge Base

Find answers to common questions in our comprehensive knowledge base.

Live Chat

Chat with our support team in real-time during business hours.

Submit a Ticket

Create a support ticket for more complex issues or questions.

Our support team is available Monday through Friday, 9am to 5pm PT. For urgent issues outside of business hours, please email urgent@vokarstep.com.

Average response time: 4 hours for standard tickets, 1 hour for high priority tickets.